DSCA Data and Knowledge Management Support

Challenge

The Defense Security Cooperation Agency (DSCA) faced significant operational challenges due to outdated processes heavily reliant on manual email and Excel workflows, scattered data silos, and limited data analytics capabilities. Additionally, managing the DSCA Director’s unpredictable travel schedule and associated briefing materials required rapid, accurate, and coordinated responses.

Solution Strategy

ACES delivered a comprehensive solution leveraging DoD365 tools to streamline and automate DSCA’s operations. Centralized SharePoint repositories and standardized metadata eliminated data silos, enabling quick retrieval and enhanced collaboration. Power Apps and Power Automate transformed manual processes into efficient, automated workflows, significantly reducing data entry and errors.

The travel coordination process was revolutionized with automated workflows, real-time situational tracking, and collaborative document editing, ensuring agility and accuracy in decision-making. Power BI integration provided robust business intelligence capabilities, offering DSCA senior leaders actionable insights to support data-driven strategies.

Results

The solution greatly enhanced DSCA’s operational efficiency, transparency, and productivity. Streamlined processes and real-time collaboration significantly reduced preparation time and improved the quality of decision-making. Crucially, ACES delivered the Full Operational Capability (FOC) solution two years ahead of schedule, accelerating DSCA’s transformation goals and achieving full project completion in less than one year.